Apple is hiring for Technical Specialist

Basic Job Details

Company Name: Apple

Position: Technical Specialist

Experience: Freshers

Location: India

Qualification: Any Degree

Salary: Upto 12 LPA (Expected)

Job Description

1. Assist customers who have purchased Apple products, helping them optimize their use.
2. Engage in various support tasks within the Apple Store, catering to customer needs.
3. Offer guidance and solutions regarding Apple products, including Mac, iPod, iPhone, and iPad.
4. Adapt to changes in product technology and specialize in different technical areas as needed.
5. Foster an inclusive environment and uphold Apple’s values of diversity and inclusion.
6. Build strong customer relationships by delivering exceptional service and support.
7. Conduct personal training sessions for new customers, aiding their skill development for photo, video, and music projects.
8. Collaborate with team members to ensure the best care for customers and contribute to overall store success.

Key Qualifications

1. Ability to assess customer support needs and provide solutions or referrals accordingly.
2. Flexibility to adapt to changing product landscapes and technical requirements.
3. Commitment to creating an inclusive environment and respecting differences.
4. Demonstrated ability to manage time effectively and make quick decisions.
5. Maintain composure and customer focus during issue resolution.
6. Proficiency in the local language.

Additional Requirements

1. Excellent time management skills.
2. Ability to remain composed and customer-focused during troubleshooting.
3. Capable of reassuring customers during product diagnoses and solutions.
4. Fluency in the local language.

Important Links

Apply Link: Click here

Join Our WhatsApp Channel: https://bit.ly/Freejobalertsonline

Join Our Premium Telegram Channel: https://t.me/freejobalertsonline

Share with your friends and let them know about the opportunity 🤝