Zoho is hiring for Cloud Operations Engineer

Position: Cloud Operations Engineer / Linux Administrator

Experience: 1 – 4 Years

Location: Chennai

About the Role:

You’ll be part of the Zoho Cloud Operations team, managing important infrastructure in different locations.

Your job is to make sure our cloud services are available, fast, and secure.

Responsibilities:

Set up, manage, and fix server hardware, Linux systems, and related software.

Keep an eye on server and app performance, fixing problems quickly when things go wrong.

Create and handle virtual machines using our tools.

Manage important parts of our infrastructure like DNS, DHCP, and Load Balancers.

Keep Linux systems safe from unauthorized access and follow rules.

Use scripts (like Bash or Python) to make server tasks easier and faster.

Keep an eye on databases and other components like Hadoop, fixing problems when needed.

Find and solve problems in hardware, software, and apps.

Do practice runs of our disaster recovery plan regularly.

Work with different teams to fix problems and make our cloud services better.

Be ready to work in shifts, including nights and weekends.

Required Skills:

1-4 years of experience as a Linux Administrator.

Good understanding of Linux and cloud stuff like Virtualization and Load Balancers.

Know your way around web servers like Apache/Nginx.

Experience setting up lots of servers using automated methods.

Know the basics of networking like VLANs, Firewalls, etc.

Understand important infrastructure parts like DNS, DHCP, NTP.

Familiar with tools like Puppet and Ansible for automation.

Able to write scripts in shell or Python.

Understand server hardware like CPUs, RAM, etc.

Know a bit about SaaS stuff like databases and Hadoop.

Good at working with different teams and communicating well.

Ready to work in shifts and be a team player.

About Zoho:

Background: Zoho is a company that provides online productivity tools and SaaS applications for businesses. They offer a suite of software products designed to streamline operations and enhance productivity across various domains, including CRM, project management, accounting, and more.

Product Range: Zoho’s product portfolio includes a wide range of applications such as Zoho CRM, Zoho Projects, Zoho Books, Zoho Desk, and Zoho Mail, among others. These applications cater to different business needs and are known for their user-friendly interfaces and customizable features.

Global Presence: With headquarters in Chennai, India, Zoho has established a global presence, serving millions of users worldwide. They have offices and data centers in various locations, ensuring reliable service delivery and support for their customers across different time zones.

Commitment to Innovation: Zoho is known for its commitment to innovation and continuous improvement. They regularly update and enhance their products to incorporate new features, improve performance, and address evolving customer requirements.

Customer-Centric Approach: Zoho prioritizes customer satisfaction and aims to provide exceptional support and service to its users. They offer various support channels, including documentation, forums, and direct customer support, to assist users with any questions or issues they may encounter.

Community Engagement: Zoho actively engages with its user community through events, webinars, and online forums. They encourage feedback and collaboration, fostering a sense of community among their users and promoting knowledge sharing and best practices.

Corporate Values: Zoho is known for its strong corporate values, including a focus on ethical business practices, employee empowerment, and environmental sustainability. They strive to make a positive impact on society while delivering value to their customers and stakeholders.

Partnerships and Integrations: Zoho collaborates with various technology partners and integrates with third-party applications to enhance the functionality and interoperability of its products. This approach allows users to leverage Zoho’s platform alongside other tools and services they may already use.

Continuous Growth: Despite its already substantial presence in the market, Zoho continues to grow and expand its offerings. They regularly introduce new products and features, enter new markets, and explore innovative technologies to stay ahead of the curve and meet the evolving needs of businesses worldwide.

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